Who Should Attend: Inspectors, machinists, technicians, assemblers, purchasing agents, and others involved in product quality and inspection should join this class to improve their communications with customers and coworkers.

ETI instructor Angel De Sevilla is a principal at a consulting group specializing in kaizen facilitation and manufacturing implementation. He has designed custom-made CNC lathes, and has provided installation and training services for high-end CNC grinding machines. He teaches lean manufacturing and other manufacturing technologies for several local economic development agencies. Angel has an MBA from Pepperdine and a BS in mechanical engineering from Cornell University.