RELAÇÃO PROFISSIONAL-PACIENTE: A BUSCA PELA huMANIZAÇÃO NOS SerVIÇOS De SAÚDe PROFESSIONAL-PATIENT RELATIONSHIP: THE QUEST FOR HUMANIZATION IN the heALth SerVICeS

This study aimed to discuss the professional-patient relationships in the health services. In the analyzed context, it was found that it is necessary to search subsidies in communication approaches and especially in the conceptions of humanization to occur a change in the care model currently practiced and consequent improvement in the health services quality.