Predictors of Japanese Workers' Satisfaction with their Annual Health Checkups

To seek the factors associated with the degree of Japanese workers' satisfaction with their annual health checkups, a survey with an anonymous self-administered questionnaire was conducted. A total of 1,389 questionnaires were analyzed. The average age of the analyzed subjects was 37.4 yr (range, 18-66 yr). Multiple linear regression analysis showed that the degree of such satisfaction was significantly associated with the effectiveness of annual health checkups, the hassle of receiving them, the receptionist's good manners, cleanliness of the examination site, the long waiting time, privacy invasion issues, anxiety concerning the skills of the persons conducting the examinations, and helpful advice from a physician. Various activities including promoting primary preventions, e.g., medical education must be conducted to convey the effectiveness of annual health checkups to examinees and to reduce the hassle of receiving those checkups. Health checkup staffs must keep their health checkup sites clean and try to find ways to reduce the waiting time. Moreover, they must pay particular attention to examinees' privacy. It is imperative that examinees are not anxious concerning the skills of the persons conducting the examinations. Many examinees want helpful advice from a physician regarding their health management.