Pemanfaatan Pos Pelayanan Terpadu di Perumahan Pondok Cilegon Indah

Posyandu is a community-based health care program to improve the quality of life in Indonesia. This research is conducted to study the roles of posyandu in a community unit by observing the awareness of mothers and their satisfaction on the program activities and the quality of services provided. The community unit observed in this research is the one in Pondok Cilegon Indah Housing Complex (PCI) which consists of people with various income levels. This research is a descriptive study with a survey design which was conducted in December 2006 at PCI. The population is mothers living in the housing complex who are involved in the posyandu program activities. Samples are taken from two posyandu groups. Results show that posyandu programs in PCI have been beneficial since its inception in 1990. However, the number of mothers actively involved in the programs is of small portion compared with the total number of residents in the housing complex. Satisfaction on the programs is incredibly high, even though the services provided are quite limited to children weight monitoring, health food provision, vitamin A distribution, and children immunization. Key words: Posyandu, housing complex, health quality