Organization of an Endoscopic Division

The word “Organisation” can be defined as either “An organized group of people with a particular purpose, such as a business or government department; the quality of being systematic and aefficient” [1], the predominant factor being its systematic nature. Several factors therefore need to be considered: structure; technology; science; security; qualification; training; communication; relationships; management and human diversity. In addition, there are a number of factors which complicate the issue, for instance, laws and regulations, national and regional directions regarding authorisation, accreditation, and risk management; instructions on the establishment of quality systems and on the realisation of diagnostictherapeutic paths, and, finally, economic and management aspects.