Tackling the abuse of off-street parking for people with disabilities in Scotland

This research, conducted by Transport & Travel Research Ltd (TTR) on behalf of the Scottish Executive, investigated measures used to combat the abuse of parking bays reserved for use by disabled people, through both desk based research and consultation with car park providers and users (involving depth interviews and group discussions) on the most effective measures that can be used in off-street car parks in Scotland. The research also examined the reasons underlying the abuse of such facilities in different contexts and identified the behavioural characteristics and attitudes of different types of abusers. The purpose of this research was to provide advice and assistance for those responsible for the provision of off-street parking in Scotland in adhering to the guidelines as set out in the Disability Discrimination Act (DDA) 2005.