The Role of Human Resource Information System on Operational Efficiency: Evidence From Selected Service Oriented Bangladeshi Firms

The study made an attempt to reveal the role of human resource information system (HRIS) on the operational efficiency (OE) of selected Bangladeshi service oriented firms. For due purpose, five components of HRIS (Job analysis, e-recruitment & selection, e-compensation & benefit, e-performance appraisal and e-communication) have been selected based on literature as the independent variables while OE has been considered as the dependent one. The study has been carried out with a sample size of 256 top & 308 mid-level managers (total 564) of 64 private and public firms of 7 service sectors of Bangladesh. The respondents were selected through convenience sampling technique and the data were collected using a detailed structured questionnaire. For testing the relationship between the variables, Pearson’s correlation coefficient technique; and for testing the validity of hypotheses, linear and multiple regression analyses have been used. After utilizing the specified statistical tools, the results indicate that all the five components of HRIS have positive relationships with operational efficiency while the relationship is strongest for recruitment & selection followed by e-communication. The findings of this study are expected to be valuable for the HR managers in adopting and understanding the conductive results of HRIS applications at organizations as well as for academicians to study the contribution of HRIS to a further extent.