Modeling and Analysis of Factors Influencing Agility in Healthcare Organizations: An ISM Approach

Healthcare sector effectuates agile application to upgrade services level and competitive advantage. It states utilizing expertise ideas relating numerous managing methods in obtaining a correlation between variable. The paper begins with the idea of agility in the healthcare organization; secondly, it facilitates us in finding out the factors affecting the agility in the healthcare organization; thirdly, it explicates the interrelationship among them using Interpretive Structure Modelling (ISM) technique and MICMAC analysis. Agility being imperative for healthcare organization as it helps healthcare companies reconcile more rapidly to fluctuating customer needs, competitor feedback. This study helps in the ranking of factors influencing agility in healthcare, which finally help hospitals and healthcare organization in implementing agile system efficiently and effectively.