Disparities in Eye Care Utilization During the COVID-19 Pandemic.

2021 
Abstract Purpose To assess the relationship between telemedicine utilization and sociodemographic factors among patients seeking eye care. Design Comparative utilization analysis. Methods We reviewed the eye care utilization patterns of a stratified random sample of 1,720 patients who were seen at the University of Michigan Kellogg Eye Center during the height of the COVID-19 pandemic (April 30 to May 25, 2020). The odds of having a video, phone or in-person visit compared to having a deferred visit. Associations between independent variables and visit type were determined using a multinomial logistic regression model. Results Older patients had lower odds of having a video visit (p=0.007) and higher odds of having an in-person visit (p=0.023) compared to being deferred, and in the non-retina clinic sample, older patients still had a lower odds of a video visit (p-0.02). Non-white patients had lower odds of having an in-person visit (p Conclusion Disparities exist in how patients accessed eye care during the COVID-19 pandemic with older patients – those for whom COVID 19 poses a higher risk of mortality – being more likely to be seen for in-person care. In our affluent participant sample, there was a trend towards non-white patients being less likely to access care. Reimbursing telemedicine solely through broadband internet connection may further exacerbate disparities in eye care.
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