MANAGEMENT FUNCTION OF SUPPRESING MOBBING

This paper deals with emotional and physical abuse by co-workers or subordinates, as well as negative effects it might have on the personnel and the company performance. We also want to emphasise the role of management in its eliminating and suppressing. The first part explains the terms and the ideas of management and mobbing, including the functions and different levels of management, as well as different kinds of mobbing. The second part deals with the impact mobbing has on workers and business activities, the responsibility of management on suppressing physical and psychical abuse at workplace as well as creating positive working environment. n the last twenty years, workplace abuse has become a particularly significant problem. The first extensive study of this phenomenon was conducted in Sweden under the leadership of Heinz Leymann, who also defined mobbing as psychological terror in the workplace, which refers to unethical and hostile communication by one and / or more persons to the most commonly one person who becomes helpless and unable Defense. Such activities take place at least once a week for at least six months leading to mental and social disorders. It is believed that this problem is on the rise in almost all countries of the European Union and the world, and for this reason laws are being adopted addressing the issue of mobbing both at the national and European Union levels. In addition, numerous associations have been set up worldwide to prevent workplace abuse.