Website Quality Analysis in Three Ministries of Indonesia Study Ministry of Finance, Ministry of Home Affairs, and Ministry of Village

This study aims to find out how the principles of good governance are applied in Indonesian ministries. This study analyzes the Ministry of Finance, Ministry of Home Affairs, Ministry of Villages, and the Ministry’s official Twitter social media accounts. Website quality assessment is based on transparency, accountability, effectiveness, efficiency, and features of the official website. This research is a qualitative descriptive study, using research on the official websites of the Ministry of Finance, Ministry of Home Affairs, and Ministry of Villages. Researchers collect data through surveys and website observations. Website quality assessment is carried out by scoring on the indicators of features, transparency, accountability, effectiveness, and website efficiency. Website quality assessment is carried out by scoring on the indicators of features, transparency, accountability, effectiveness, and efficiency of the website with 50 units of assessment analysis. Meanwhile, Twitter content was analyzed using Nvivo 12 Plus with the NCapture feature to systematically document and analyze data. The results showed that all websites of the Ministry of Finance, Ministry of Home Affairs, and Ministry of Villages had High Quality, with a score above 85.00%. However, the Ministry of Finance website has the lowest score of 30.05 (Low Quality) due to the Interactivity assessment score, navigation system. Then the Twitter content of the three Ministries has provided information to the public and has a reasonably high level of activity.