Programación lineal en la asignación de planeación de mano de obra de entidades bancarias

This work is based on a proposal for the generation of a linear scheduling model for a banking entity with the simplex methodology, whose objective is to generate the optimization of resources, minimizing the number of employees hired and thus reducing the payroll cost. The mathematical model provides the minimum required number of staff for the branch with the minimization function for full-time cashier staff whose model can be emulated for similar situations pertinent to service management in supermarkets, cooperatives, mutuals, food services fast and customer service of public entities. The main result of this work is the optimal allocation of the resource in 16 employees. The model can be sensitized depending on the needs of personnel during the week, growth of the entities where the role of technology plays an important role in the automation of services.