Studying the Relationship between Conflict Management Style and Worker Performance (Clarity, Ability and Motivation)

The study aims at investigating the relationship between conflict management style and workers’ performance (clarity, ability and motivation). With regard to the goals, it is of applied research type using descriptive correlational methods.The statistical population includes 320 workers of Iran Insurance central offices in Lorestan province. To determine sample size, 174 individuals were selected out of total 320 workers based on KerjesyMorgan table.Two questionnaires with Cronbach’s Alpha coefficients of 0.827 and 0.749 have been applied to assess workers’ performance and conflict management, respectively. Multivariate regression, Beta coefficients, t and F significance tests were utilized to analyze data inferentially. Results indicate that competing management style is correlated with workers’ performance namely ability, clarity and motivation. If managers select competing management style, the workers’ performanceschange. Collaborating management style has the highest correlation with performance clarity and on the other hand, it is also correlated with motivation. Accommodating management style is only correlated with motivation. Compromising management style has correlations with ability and motivation. Avoiding management is associated with ability.