Designing Digital Payments for Next Billion Users.

This SIG proposes starting a discussion on the CHI platform about the issues pertinent to the design of digital payments and digitization of financial services. Although there has been a lot of discussion in HCI around domains such as health and education, the domain of financial HCI is still nascent. The purpose of this SIG is to engage researchers and the broader community at CHI in the discussion and debate around digital payments for the next billion users. We propose creating a live working document starting before the SIG which continues to develop during and after the SIG. This live document will enable to engage with a wider audience of researchers, and industry practitioners outlining processes, methods, and tools that HCI4D researchers have created to work with emergent users to develop ICT interventions.