Service Research and Innovation 7th Australian Symposium, ASSRI 2018, Sydney, NSW, Australia, September 6, 2018, and Wollongong, NSW, Australia, December 14, 2018, Revised Selected Papers

Keynote Papers -- Modeling Decision-intensive Process with Declarative Business Artifacts -- Blockchain and Services - Exploring the Links -- Empowering Software Engineering with Artificial Intelligence -- Research Track -- Preference Feedback for Driving in an Unfamiliar Traffic Regulation -- Indoor Positioning Knowledge Model for Privacy Preserving Context-Awareness -- NERSE: Named Entity Recognition in Software Engineering as A service -- Bit-vector-based Spatial Data Compression Scheme for Big Data -- Blockchain in Supply Chain Management: Australian Manufacturer Case Study -- A Digital Interaction Framework for Managing Knowledge Intensive Business Processes -- e-mentoring Activities in Online Programming Communities: An Empirical Study on Stack Overflow -- iRecruit: Towards Automating the Recruitment Process -- Can current conceptions of strategy support the formulation, analysis and execution of service strategies -- Innovation Track -- A statistical approach to explore the effects of business model change on growth for the airline industry -- Improving airline operations efficiency via flexible business process management.