Use Automated Phone Calls to Relay Extension Educational Messages

West Virginia University (WVU) Extension agents expanded a community-based program for older adults by adding an automated phone call component. Senior participants who attended one or more Taking Charge of Your Health and Safety programs elected to receive follow-up health tips by phone. The automated calls were an efficient, cost-effective, and popular way to relay research-based health information. Automated calls may be useful with a variety of programs across many disciplines.