Digital government platforms: issues and actions in Europe during pandemic time

The aim of the present research is to measure and assess the rise and consolidation of the digital government platforms effectiveness in the period 2016-2020 within European Union. A breakdown between countries based on their GDP expenditure share in ICT (Information and Communication Technology) is developed, in order to identify the spending propensity of the members EU 28 in the digital economy. Furthermore, with the support of the Digital Effectiveness Performance Index (DEPI). Starting from the Government Effectiveness Index (GEI), according to the five DESI dimensions, aims at identifying the sources of digital platforms effectiveness for each country. The cross national comparative study shows that in order to reduce the gap within the EU Member States, it is strategic to develop an ambitious government actions to support the remote working in terms of opportunities, challenges, drivers, processes, and consequences of the single performances, in digital dimensions, of European countries.