의료관광 공급기관의 문화적 역량 구성요인

The purpose of this paper is to define the concepts of cultural competence and its components of the provider of medical tourism. Cultural competence holds significance in that it is the capacity of effectively dealing various cultural differences of patients from differing cultures and the health and medical issues of medical human. Compared to the range of studies held on fields of social welfare and education of cultural competence, former studies on medical tourism has accumulated insufficient data. This paper looked into the concepts of cultural competence in the perspective of the provider of medical tourism through literature review and concluded its 6 components as awareness, knowledge, skill, encounter, desire and attitude. The reason why cultural competence should be dealt with importance is that the objectives of medical management could diminish medical accidents owing to the misunderstanding of cultural differences and could identify the potentiality of improving the efficiency of medical management. Constant research is a necessity in this field to sustain the quality of the supplier of medical tourism as well as to enhance the level of patient satisfactory. The highest priority should be placed on the research confirming the concepts of components and so, development and verification of cultural measuring should be practiced along with it.