Managing technological distance in internal and external collaborations: absorptive capacity routines and social integration for innovation

While high technological distance to project partners outside of the established value chain can positively influence innovation performance, project goals can only be achieved if the social integration of project members is improved in terms of coordination and communication. This paper draws on embeddedness and absorptive capacity literature to explore how social integration mechanisms translate into different learning outcomes in distant collaborations within and across organizational boundaries. Drawing upon expert interviews with project members as our primary source of data, we conducted an in-depth multiple case study analysis of a number of inter-organizational projects. Our findings indicate that the effect of different types of social integration mechanisms on learning outcomes also affect the ability to bridge distances in process and product technology. Moreover, they suggest that it is not just the extent, but also the interplay of social integration mechanisms surrounding internal and external absorptive capacity routines that enable project members to engage in the exploration, transformation and exploitation of distant knowledge. In examining how social integration mechanisms foster learning outcome in distant collaborations, our study contributes to the literature on absorptive capacity.