GUIDE LINES E FORMAÇÃO NAS ORGANIZAÇÕES DE SAÚDE: O CASO DAS IACS

In Portugal, we estimate that 5 in 100 patients could have acquired Healthcare Associated Infections (HAIs) during hospitalization (OPSS, 2015). Research for organizational solutions that could contribute to reducing the prevalence rate and cost of HAIs is much needed. This exploratory study aims to investigate the awareness of health professionals on: the legal norm n.029/2012-BPIC from the Directorate-General Health (DGH) and the role of training actions as behavioural vehicles of organizational change. Through a quantitative and qualitative approach, using count data analysis and content analysis procedures, this study explores the different perspectives of health professional groups applied in four Portuguese hospitals, in surgery and medicine services. The results suggest that, although aware of legal norm, when we control for differences between groups, we find differences between health professional groups. Health professionals recognize and value the existence of training, mainly under the responsibility of the Health Institutions, but do not consider it effective. This research highlights the importance of knowledge and training in health care organizations, notably through identifying the need for new approaches of training as well as new items.