An Analysis Of Product Quality By Using Quality Control Method In Manufacturing Industry

This thesis aims to complete the product quality by using quality control method in outgoing quality inspection of XXX plastic industries. The area of research in this project is focused on the outgoing quality inspection for the product quality. The purpose of this study is to provide some implementation in outgoing process inspection to improve the product quality of XXX plastic industries. The methodology of this thesis is conducted toward the results and the data collections that made based on the product performance against the customer rejects in 2006 and 2007. A calculation is carried out for finding the main major contribution of the defects. Problem related to product defects issue through data analysis by using different quality tools and techniques approaches in order to determine the major causes for the defects. From the data findings, a recommendation is being done to reduce the product defects based on the problem finding in outgoing quality inspection and customer complaint. Some improvement for the future works is being implemented in order to reduce the product defects.