Expert Review on Mobile Augmented Reality Applications for Language Learning

Many mobile applications that can increase user engagement and promote self-learning have been developed to date. Nevertheless, mobile applications specific to Malay language learning for non-native speakers with relevant materials are still lacking. Moreover, expert reviews are needed to identify usability issues and check whether such applications can meet the learning goal with relevant materials features. This study developed an augmented reality (AR)-based mobile application called RakanBM for learning the Malay language (i.e. the language officially spoken in Malaysia), and then performed an expert review on the application contents, text presentations, learning outcomes, assessments, effectiveness, efficiency, and satisfaction. The expert review was conducted by a panel of six experts from two specific fields, namely the Malay language and Human-Computer Interaction (HCI), using methods such as cognitive walkthrough (CW), semi-structured interviews, think-aloud protocols, and survey. The results from CW, semi-structured interviews, think-aloud protocols shows that enhancement was needed on user interface and user experience in term of aesthetic and interactivity. The survey results were classified into two levels: high (mean > 4.0) and satisfied (mean > 3.5). Application factors that were recorded as satisfied were the application contents, text presentations, and satisfaction, while the factors recorded as high were the learning outcomes, assessments, effectiveness, and efficiency. The comments or suggestions for improvement were mainly around the contents of the application. Nevertheless, the application received good comments on its usefulness and the topics covered, which were suitable and best for non-native speakers. The findings of this study can guide developers and researchers in the development of future applications that can support language learning for non-native speakers in particular.