Management in Practice: Planning, Organizing, Leading, and Controlling Museum Activities

Effective management is necessary to meet the goals of a museum. Features that characterize effective management are discussed. A key prerequisite for successful management is planning and setting goals. The result of the planning process is the establishment of a strategic plan; a method for effective strategic planning is presented. The establishment of a plan must be followed by the organization of activities so that the plan is feasible and achievable. Models and tools of effective management are introduced, including process management, project management, performance measurement, optimization of activities, optimization of the number of museum employees, personnel audits, quality models, and benchmarking. To achieve success, it is necessary not only to apply management models and methods, leadership and motivation are also important. The ever-evolving world full of uncertainty, new demands, and the onset of the so-called digital era is affecting the activities of managers and staff, who face new challenges. An integral part of management is control.