Utilizing HoloLens to Support Industrial Service Processes

Changing business environments, increasing product complexity, aging workforce, and new developments, such as digitization are some of the factors that will influence future service organizations and processes. The increasing capabilities provided by mobile and wearable devices, such as headmounted displays enable new types of applications. Especially, HoloLens provides some new functionality and features that can simplify the realization of these types of applications. In this paper, we present various use cases that can benefit from utilizing augmented / mixed reality applications. Furthermore, we describe and discuss an approach that utilizes HoloLens to support industrial service activities.