An Interactional View of Context in Business Processes

Incorporating context in business process descriptions has found increasing interest in the business process management (BPM) community. Most approaches are based on a notion of context as a static representation of relevant aspects of a process. This paper proposes that an understanding of context as a process that generates subjective views of context is more beneficial for business process applications. The paper develops a subject-oriented model for the alignment of the individual contextual views of workers and business process experts, as the basis of a framework for developing methods and tools for interactional context.