Supporting the Development of Social Networking Mobile Apps for Deaf Users: Guidelines Based on User Experience Issues

The easy access to mobile and social networking is changing the way people communicate with each other; however, deaf users still face segregation in some of these media. Although developers have been working on some recommendations, these are, usually, general. In this paper, we present the MobiDeaf, a set of guidelines which support the developers in the creation of networking mobile apps for deaf users. The guidelines were created considering the user experience of deaf people based on lessons learned from two case studies. We evaluated the acceptance of MobiDeaf by comparing them to WCAG 2.0 guidelines in the perspective of software developers.