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The effect of leadership styles on service quality improvement: the mediating role of organisational learning.
The effect of leadership styles on service quality improvement: the mediating role of organisational learning.
2019
Elangkovan Narayanan
Sushila Devi Rajaratnam
Keywords:
Leadership style
Knowledge management
Job performance
Hospitality industry
Human resource management
Psychology
Service quality
diffusion of information
Correction
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