Decisions in the Operational Use of Employee Selection Procedures
2017
After tests have been identified or developed and validated, the test user must consider how to calculate, report, and use the resulting test scores. Considerations related to these decisions include the form of the test score used, the method for combining test scores, and the operational use of test scores. Only a few organizations seem to take a continuous improvement approach to employee selection and develop and validate a new selection procedure when the existing one is working well. In choosing to use a proctored or unproctored test, the test user must weigh the pros and cons to determine what works best for the organization. When administration costs are a factor in test choice, the test user must consider not only the initial cost of the facilities and equipment but also the cost for ongoing maintenance and upgrades. For example, an assessment center facility has to be acquired and maintained through the life of the assessment process.
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