Operations Management Teaching Establishing Content and Relevance to Practitioners

This paper explores the relevance to industry’s needs of operations management (OM) teaching in higher education, by researching the content of OM modules delivered by UK academics and comparing the results of this research with the views of business practitioners having had first-hand experience of OM teaching on MBA programmes. To determine whether a gap exists in terms of the importance placed on key content areas, the views of OM academics and practitioners were empirically tested using an online survey instrument. The findings indicate that although there is a broad degree of cohesion among academics relating to module content there are gaps between academics and practitioners in terms of the relative importance of key content areas. Such differences are most evident with regard to supply chain management, capacity management, inventory control and lean production tools and techniques. In this regard, the results provide a backdrop for the development of this important subject discipline to ensure that what is taught in the lecture theatre is valued in the business environment.