Design Thinking and Enterprise Modeling: An Investigation of Eight Enterprise Architecture Management Projects

Organizations adopt new tools and technologies even more during the Covid19 pandemic. Enterprise Architecture Management (EAM) as a holistic management discipline supports systematic adoption processes by integration business and IT concerns. This integrated view requires the participation of different stakeholders to EAM projects. To minimize the risks resulting from this multi-perspective aspect, the principles of Design Thinking methods should be applied in the early phases of EAM. For Enterprise Modeling (4EM) is an Enterprise Modeling method that exhibits Design Thinking characteristics. By examining eight EAM projects from qualitative and quantitative perspectives, this paper tackles the question whether the 4EM as a Design Thinking Method contributes to the goals of the EAM projects.