Study of the basic labor activity of a general practitioner using the time-keeping method on the example of polyclinics of the City of Karaganda, Kazakhstan

Objective: To study and analyze the working time distribution of general practitioners at the outpatient appointment in polyclinics of Karaganda, Kazakhstan. Materials and Methods: The time spent by the general practitioner on all activities was studied by the timing method. Results: a) general practitioners spend a great part of working time for the documentation and organizational measures; therefore, they spend less time for patients; b) it is necessary to maximally unload the doctor from working with documentation. Conclusion: In clinics, it is necessary to properly organize the work of GPs in order to allocate sufficient time to interact with the patients.