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The cultural implications of Total Quality Management - the case of the Ritz Carlton Hotel, Hong Kong.
The cultural implications of Total Quality Management - the case of the Ritz Carlton Hotel, Hong Kong.
1995
J. R. Huyton
A. Ingold
R. Teare
C. Armistead
Keywords:
Total quality management
Engineering management
Management
Business
Vocational education
Operations management
Correction
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