Development and Evaluation of a Single Scope Background Investigation Quality Rating Form

Abstract : The Defense Personnel Security Research Center conducted research to develop a measure of investigation quality that can be used by agencies of the federal government as part of their personnel security programs. This effort focused on Single Scope Background Investigations (SSBI). The research involved an examination of investigation procedures, quality standards, and existing evaluation tools. Ultimately, a rating form was developed to assess the quality of investigations from different providers. The Single Scope Background Investigation Quality Rating Form (SSBI-QRF) was designed so that it could be used by different agencies to give feedback to investigation providers, for supervising and training investigators, and for oversight and monitoring of investigation products. The reliability and validity of the SSBI-QRF were assessed in two workshops with senior security personnel from various government agencies. Inter-rater reliability estimates for the rating items ranged from poor to excellent. The item content and the relationship between SSBI-QRF and other items were found to be adequate. The form was revised as a result of the reliability and validity findings. Recommendations for further research, development, and use of the rating form are discussed.