Risk Mitigation Analysis And Strategy Of Product Development Processes In The Textile Industry (Case Study: Hijab Trader At Balikpapan Center)

Quality control is a system and activities to ensure quality standards in accordance with planned specifications. Quality control is also one of the important things that can affect the company's image for consumers. Balikpapan center is one of the biggest shopping centers in Balikpapan, East Kalimantan, at present there are 37 hijab traders on the same floor, resulting in trade competition. A good strategy is needed to be able to sell comfortably, where this strategy will minimize the risks that can arise. One method used is failure modes and effects analysis (FMEA). The use of FMEA can be used to identify risks and risk factors and obtain the value of potential failure, so that the greatest failure risk experienced by traders can be identified. The purpose of this research is to analyze the failure factors in the hijab industry, use the FMEA method, determine the risk of failure value in the risk priority number (RPN), and provide improvement plans for traders.. The results showed that there were 3 risk classifications, 12 risk factors, and 15 risk mitigation strategies.