The effects of promise importance and size of breach on perceptions of breach and employee reactions

We used a scenario-based design to test propositions put forth by Morrison and Robinson (1997) and Rousseau (1995) regarding the effects of promise importance and breach size on perceptions of and effects of breach. Extending those propositions, we tested the notion that importance and size would have an interactive effect on outcomes. Although the results supported our predictions in Study 1, methodological complications in Study 2 generated some interesting implications for future research on psychological contracts.