"Best of Both Worlds": Opportunities for Technology in Cross-Cultural Parenting

Families are becoming more culturally heterogeneous due to a rise in intermarriage, geographic mobility, and access to a greater diversity of cultural perspectives online. Investigating the challenges of cross-cultural parenting can help us support this growing demographic, as well as better understand how families integrate and negotiate advice from diverse online and offline sources in making parenting decisions. We interviewed parents from 18 families to understand the practices they adopt to meet the challenges of cross-cultural parenting. We investigated how these families respond to conflicts while integrating diverse cultural views, as well as how they utilize the wealth of parenting resources available online in navigating these tasks. We identify five themes focused on how these families find and evaluate advice, connect with social support, resolve intra-family tensions, incorporate multicultural practices, and seek out diverse views. Based on our findings, we contribute three implications for design and translations of these implications to concrete technology ideas that aim to help families better integrate multiple cultures into everyday life.