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A Classification Method of Inquiry e-Mails for Describing FAQ with Self-configured Class Dictionary
A Classification Method of Inquiry e-Mails for Describing FAQ with Self-configured Class Dictionary
2010
Koichi Iwai
Kaoru Iida
Hironori Oka
Masanori Akiyoshi
Keywords:
Data mining
Cluster analysis
Computer science
Information retrieval
Correction
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