RADIOLOGY WORK FLOW IMPLEMENTATION AND ASSESSMENT IN A HIGH VOLUME TERTIARY CARE PUBLIC SECTOR HOSPITAL IN PESHAWAR KPK

ABSTRACT: OBJECTIVE: The aim of this study is to emphasize the importance of implementation of an efficient Radiology work flow management system (WMS) in order to develop a time efficient, filmless radiology work flow. METHODOLOGY: This Qualitative study was carried out in Radiology department of Lady Reading Hospital Peshawar from 01.03.2015 to 30.04.2018 to analyze the radiology work flow and its contributing factors, which play a pivotal role towards better patient service delivery with optimum quality, end user and patient satisfaction. Performa was designed comprising essential measureable tools of radiology work flow. The questionnaire once filled was compiled and statistically analyzed. RESULTS: The results showed that radiology work flow efficiency has increased considerably with the introduction of various supporting factors with P values < 0.0000001. CONCLUSION: The study revealed  that a modern up to-date radiology workflow system is the requirement for a time efficient smooth patient service delivery with the challenge of best practice application keeping the patient, radiologist, radiographer and above all the referring physicians satisfaction as the aim.  This involves an imaging cycle starting from patient data to conducting an imaging examination according to protocols and data processing and image viewing.