Leverage human aspects in test engineering

Since the Industrial Revolution, mankind has been striving to find simpler and easier solutions for human problems. With the evolution of computers and software, testing also came to the forefront. This whitepaper derives the context from a test organization within SAP Labs India Pvt. Ltd. Over the years, research and innovations in testing have brought in various test methodologies and tools to improve testing. Most of these innovations require development and maintenance of highly skilled test engineers. One aspect which is not probably explored enough is the utilization of diverse human intelligence is (like university students, business users, differently abled people etc.) across the ecosystem. We focus on the following 3 areas of testing where we have made positive experiences using diverse workforce 1. Regression testing 2. Automation 3. research