Explaining the Organizational Citizenship Behavior of Elementary School Teachers Based on Their Organizational Trust

Article history: The Organizational Citizenship Behavior (OCB) includes a set of voluntary and arbitrary behaviors that are not among the official duties of employees and are completely done voluntarily beyond their job descriptions. Experts believe that there should be provided a set of conditions within the organization to allow the employees to display OCBs. One of the contributing factors in incidence of this behavior is organizational trust. Trust is one of the most important elements of effective communication in an organization. It is also a social capital and the predictor of efficacy. Therefore, this study has been carried out to predict the OCB of teachers based on their organizational trust. The population included all primary school teachers in district 3 of Tabriz city in 2012-2013 academic years. Sample size was determined 280 people using Cochran formula through proportional stratified random sampling. This descriptive study was a correlation one.OCB was measured through Podsak off et al. (15) questionnaire and for assessing organizational trust Shockley-Zalabak et al. (19) questionnaire was used. Data were analyzed through inferential statistics (simple linear regression, stepwise multiple one and Pearson correlation). Simple linear regression results indicated a positive and significant relationship between all dimensions of predictor and criterion variables and showed that all dimensions of organizational trust are able to predict a percentage of the variance which is related to the changes in the OCB of teachers. The analysis of stepwise regression showed that from among the different dimensions of organizational trust, identification had major role in explaining the changes of teachers' OCBs. The results of the data analysis on the research hypotheses showed that there is a relationship between teachers' OCB and their organizational trust. In other words, the more teachers enjoy the higher levels of organizational trust, the more OCB they will exhibit.