Supply chain performance improvement through partner relationship management in the high tech industry

Abstract This paper aims to investigate how high-tech companies improve their weaknesses through partner relationship management to maximize their supply chain performance. Through literature review, four constructs of the research are obtained, namely information sharing, e-process, partner relationship management, and supply chain performance. Based on these constructs, we develop the research structure, hypotheses, and a questionnaire. We then administer the questionnaire to executives in Taiwan’s high-tech industries and analyze their responses using confirmatory factory analysis (CFA) and structural equation modeling (SEM) to validate the proposed structure and hypotheses. Results indicate that information sharing has positive influence on partner relationship management and supply chain performance; e-Process has positive influence on partner relationship management and supply chain performance; finally, partner relationship management has positive influence on supply chain performance. Overall, thr...