Exaptação da gestão de citações na emissão de parecer: discussão de barreiras sociais pelo policy delphi

This study addresses the challenge facing Brazilian public servants to keep up to date with the complex, growing framework of legal and normative documents, so as to conduct effective analyzes and issue opinions in government agencies. Using the Policy Delphi technique, we discuss the exaptation of the scholarly citation and reference management approach to the context of analyzes and issuing of opinions in government agencies. Through Policy Delphi’s iteration cycles with Brazilian public management experts, we analyze the possible sources of resistance to the adoption of this approach, as well as policies that can inhibit or reduce it.