Analyzing e-government design science artifacts: A systematic literature review

Abstract Design science as a research paradigm is gaining popularity in the information systems (IS) discipline. E-government research explores IS artifacts designed to improve the quality and efficiency of public administration and service. This paper utilizes the E-government Design Research Model (EgovDR Model) to review e-government designs. Through a comprehensive literature review, this paper identifies prototypical e-government tasks for design science implementation and the corresponding solutions. We demonstrate whether and how the development and evolution of e-government designs continue to gain relevance in design science research. Additionally, this paper identifies and analyzes the theories employed in the literature to illustrate how the EgovDR Model has facilitated e-government designs in increasing rigor over time. Our findings indicate the majority of the workpractice tasks in existing e-government designs are decision-support tasks.