A Standard Proposed Voice-Based Application for Virtual Assistance on Cloud Service Platforms

Virtual assistants associate the clients utilizing natural language processing with the human language. Implementation of custom skill applications can analyze client’s choices and return intended responses. Subsequently, virtual assistance is becoming an integral of customer services. The main motivation for analyzing the customer’s order data is that the consumer can pass commands on the fly and in response get the details for the ordered products. In this research, the order-related data is taken from the CimCommerce Platform and analyzed. This paper is an implantation of an intelligent virtual assistant in finding the order data on mobile application. This virtual-based application would gather the user preferences and model collective user knowledge base, which will improve the user-to-machine communication.