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Client satisfaction analysis: towards a new model of management based on quality for the public or private sports services
Client satisfaction analysis: towards a new model of management based on quality for the public or private sports services
2010
Francisco Javier Ramírez Perdiguero
Alberto Dorado Suárez
Marta García-Tascón
Leonor Gallardo Guerrero
Keywords:
Marketing
Customer satisfaction
Business
Public relations
Correction
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