Exploring Consumer Adoption of Mobile Payments in China

This paper examines the key factors that determine consumer adoption of mobile payments in China. A conceptual model is presented by expanding the innovation diffusion theory (IDT), the technology acceptance model (TAM), and the unified theory of acceptance and use of technology (UTAUT). This model is empirically tested through an exploratory study comprising survey questionnaire with respondents in China. The results have shown compatibility, perceived usefulness, interconnection, perceived security, perceived ease of use and payment habit, as important determinants of consumer adoption of mobile payments in China. Additionally, we compare the outcomes with related research in USA, Finland, Korea and Germany. Our study provides important theoretical contributions and related trends on mobile payments in China. The findings have also reflected explanations on why it is difficult to replicate the success of any mobile payment and/or business model from one country to another.