Adoption of an Authentication System: Is Security the Only Consideration?
2017
Despite the development of novel authentication systems, organizations today, are much
relying on traditional passwords as their main authentication method for employees’
access to their internal systems, and the adoption of a variety of alternatives has been
slow. Taking a decision-making perspective, this study aims to bring new insights to the
organizational adoption of novel authentication systems. Results indicate that usability,
deployability and security, as innovation characteristics of authentication systems,
increase decision makers’ intention to adopt an authentication scheme. Usability has the
strongest effect. Further, for the organizations that are more IT-intensive, the effects of
usability and security features on adoption intention are stronger
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