PERFORMANCE APPRAISAL OF MOBILE TELECOMMUNICATION NETWORK (MTN) TRAFFIC CONGESTION IN DUTSE, JIGAWA STATE

This is an analysis of traffic congestion in the MTN Mobile Network of Dutse metropolis due to unplanned event with a view to reducing its effect. Drive and Pulled data test methods where adopted for the network performance during peak and off-peak periods. The Drive Test gave a 20% and 10% deviation from the recommended KPIs set by MTN during peak and off-peak hours respectively, while the Data Pulled test during an unplanned public event indicates that the cells near the scene of the event experienced high congestion level with a 32% (PCong), 3.5-6% (Pdrop), 76.59% (TCH availability), and 96.18% (SDCCH) which is a great deviation from the MTN acceptable KPIs of 99% and > 98% respectively. Thus, this paper finally, proposed both hardware and software solutions that will help minimized these distributed congestion challenges within the network system.