Measuring Knowledge Management Based on Quintuplet Indicators in I.A.U Dashtestan Branch

Evolutionary trend and rapid changes in science and technology has led to changes in many environmental and organizational areas, which allow managers to face different challenges. However, to survive and compete favorably in this dynamic and unpredictable environment, managers must develop policies and leadership style and respond appropriately. Knowledge Management is one of the tools that can play effective roles in the organization especially, in Universities. The main purpose of this study is to measure and identify knowledge management in the University; hence the research design was organized based on Rampersads' model to identify the relationship among five components, general management, leadership style, strategic vision, business processes and human resources. Qualitative and quantitative research methods were used for this research and data obtained using questionnaires was structured. In the present study, apart from the descriptive statistics of the Kruskal-Wallis; Mann -Whitney and Spearman as well as SPSS Software was used to analyzing. The results showed that a correlation exist among the five parameters mentioned and knowledge management. However, there were no significant difference between perception of participants' men and women; while significant difference exists among the job groups. As a result it can be a benchmarking for others institutions that plan to highlight knowledge management. Moreover, education and job group can help in this area.