A Multi-Criteria Decision Aiding System to Support Monitoring in a Public Administration

The Piedmont Region Financial Institute has had to construct a procedure and a system to monitor projects that a regional law has financed. In this context, the integration of a new data reading approach in a monitoring procedure has been proposed and a multi-criteria decision aiding method, ELECTRE TRI, has been applied to the problem, first to explain a possible use of the acquired information and then to be integrated in the information system. The Model base of the prototype system was used, as a shared space and a common framework, to better understand the aims and information needs of the monitoring process and therefore to read data and orient information acquisition. The application of ELECTRE TRI to the models analytically synthesizes the information elements, to face the difficulties of the monitoring process in its different phases and to support decisions, in terms of modifications and integrations of activities for future law applications.